No-Shows & Abandoned Orders

Local Pickup (Anchorage/Mat-Su)

All orders not picked up by 6:00 PM at the final Pickup Location will be considered abandoned unless you make prior arrangements for a later pickup at Polaris Farm. Abandoned orders will be disposed of at the discretion of Polaris Hatchery and will not eligible for a refund.

Remote Orders

Unless you have already made other arrangements, we will call you in advance to secure payment for the airfreight for your order. All orders that do not have airfreight paid in advance will be considered abandoned. Abandoned orders will be disposed of at the discretion of Polaris Hatchery and will not eligible for a refund.